Thank you for choosing Amreican Girl! We are committed to providing you with efficient and reliable shipping services so that you can receive your favorite products as soon as possible. Below is our shipping policy, please read it before shopping for details.
- Shipping Area
We provide shipping services within the United States and some international areas. Currently, we only provide standard and expedited shipping services in the continental United States. For international orders, please check the specific shipping options at checkout. - Shipping Methods and Costs
We provide the following shipping options:
Standard Shipping:
Estimated delivery time: 5-7 business days
Shipping cost: Based on the order amount and destination, the specific cost will be displayed at checkout.
Expedited Shipping:
Estimated delivery time: 2-3 business days
Shipping cost: Varies according to order size and shipping address, the specific cost will be displayed at checkout.
Same-day Shipping (limited areas only):
Estimated delivery time: Same-day
Shipping cost: Based on distance and order amount, the specific cost will be displayed at checkout.
- Order Processing Time
All orders will be processed and shipped within 1-2 business days (excluding weekends and holidays).
During peak periods (such as the holiday shopping season), there may be a slight delay in order processing and delivery time.
If your order includes pre-ordered items, the items will be processed according to the pre-ordered delivery time. - Order Tracking
After your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to check the delivery status of your order on the relevant logistics company’s website.
If you encounter problems in order tracking, please feel free to contact the customer service team. - Delivery Address
Please ensure that the delivery address you provide is accurate, especially when filling in the floor, house number and zip code.
If the address information is incorrect, it may cause delayed or non-delivery, and the relevant costs will be borne by you. - Offline Pickup
If you choose to pick up in store, we will prepare the order at the physical store of your choice and notify you to pick up the goods. Please note that self-collection orders need to be picked up within 7 days. - Holidays and Special Circumstances
Our delivery service is affected by holidays and force majeure factors (such as weather, traffic problems, etc.). In such cases, the delivery time may be delayed. We will do our best to ensure timely delivery, but we cannot control these external factors. - Shipping Policy
Shipping costs will be calculated based on your shipping address, order weight, and shipping method. You will see the final shipping cost at checkout.
Free Shipping: We offer free standard shipping on eligible orders. Please refer to the checkout page for specific conditions. - International Orders
We accept international orders, but shipping costs and delivery times will vary depending on the destination. You can view international shipping options at checkout.
Please note that international orders may face additional charges such as customs fees and import taxes, which are borne by the recipient. - Questions and Support
If you encounter any problems during the delivery process (such as package loss, damage, etc.), please contact our customer service team in time and we will do our best to help you solve the problem.
📧 Email: support@amreicangirl.store
📞 Phone: +1210-778-3991
Thank you for your shopping and support! We will do our best to ensure that your order is delivered as soon as possible and provide a pleasant shopping experience.